The project aims to research how the quality of life of older people in residential care can be improved, the quality of care increased and working conditions made easier. This is how digital voice assistance should work: The carer speaks the values, e.g. for blood pressure or blood sugar, directly into the resident's smartphone in their room. Medication administration, wound care and drinking protocol. The programme is supported by artificial intelligence. "The language is analysed, the context is established and the text information is structured," says Caritas board member Johanna Kaste. "We expect this to make our work much easier - especially for employees whose native language is not German." Recorded defects are transferred to the existing documentation system via an interface and filed correctly. "Ultimately, we hope that this efficiency will save valuable time for employees, who will have more time for the residents."
The University of Bremen's IPP (Prof Karin Wolf-Ostermann), SOCIUM (Prof Rothgang) and Bremen University of Applied Sciences at ZePB (Prof Stolle) are testing whether this is really the case in the TCALL project. "We will "shadow" the employees before the introduction. In other words, we will analyse how much time is needed for documentation without voice input. After the introduction of voice assistance, we will take a look at the same processes and check whether there is a change and, if so, how big it is," says Prof Dr Claudia Stolle from Bremen University of Applied Sciences.
The introduction will initially take place in two of the three academic teaching care institutions in the TCALL project across Germany. The project is funded by the Federal Ministry of Research, Technology and Space. Caritas Bremen's teaching care facilities include the St Elisabeth House and the St Franziskus Caritas House. The programme is also to be introduced in the other three care homes.
The Voize programme used is GDPR-compliant. The operators have a keen interest in the added value of voice input being scientifically monitored and evaluated.
Kontact IPP:
Prof. Dr. Karin Wolf-Ostermann
University of Bremen
Institute of Public Health and Nursing Research
Dep. Health Care Research
E-Mail: wolf-ostermann@uni-bremen.de
